Using A Chatbot For Your Website Good idea? Similarly, if you transfer them from one customer support representative to another and make them repeat themselves over and over again, it can also lead to them having a poor customer service experience. It is crucial that you provide excellent customer service and keep your customers happy. According to 76% of consumers,…
3 ways to provide an AI customer experience The goal of their technology is to use AI to understand what customers want and to provide this, without the intervention of a human agent. The goal of this solution is to automate tasks and improve customer service, sales, and recruiting experiences for businesses. The customer experience industry has always been at…